The following Human Resources Information is available from the SBA
- Writing Effective Job Descriptions
A job description describes the major areas of an employee's job or position. A good job description begins with a careful analysis of the important facts about a job, such as the individual tasks involved, the methods used to complete the tasks, the purpose and responsibilities of the job, the relationship of the job to other jobs, and the qualifications needed for the job.
- Employees vs. Contractors: What's The Difference?
Whether a person is an independent contractor or an employee generally depends on the amount of control exercised by the employer over the work being done. Dictating how a job is to be done or limiting the actions of the worker may establish an employer-employee relationship.
- The Interview Process: How To Select The "Right" Person
How do you select the right person for your business? There is no perfect answer, but the interview process can be a tremendous help if you use it effectively. In other words, you must have completed all of the other steps in the hiring process in order to get the most out of the interview process. Interviewing candidates for a position within your company is one of the final steps in the hiring process.
- When Potential Employees Lie
When you receive a resume or job application, how can you be sure the applicant is telling the truth?
- Immigration FAQs
Answers to common questions about immigration.
- Hiring Employees FAQs
Answers to commonly asked questions about hiring employees.
- Verify A Social Security Number
Verify employees' Social Security Numbers for accurate W-2 wage reports.
- Plain English Guide To Employee Handbooks
Simple, easy guide to employee handbooks.
- Planning For The Future
Know the ways to prepare for your retirement today.
From Business.gov
Hiring and Managing Employees
Types of Employees
Terminating Employees
From Human Resources Management
Basic Overviews of Human Resource Management
Brief Overview of Human Resources Management (links are listed below)
Links to Lists of Articles and Other Links (links are listed below)
Getting the Best Employees
Staffing -- Workforce planning
Staffing -- Specifying Jobs and Roles
Staffing -- Recruiting
Staffing -- Outsourcing (having services and functions performed by non-employees)
Staffing -- Screening Applicants
Staffing -- Selecting (Hiring) New Employees
Paying Employees (and Providing Benefits)
Benefits and Compensation
Training Employees
Career Development
Employee Orientation
Leadership Development
Management Development
Personal Development
Supervisoral Development
Training and Development
Ensuring Compliance to Regulations
Personnel Polices and Records
Employee Laws, Topics and Issues
Ethics - Practical Toolkit
Ensuring Safe Work Environments
Diversity Management
Dealing with Drugs in the Workplace
Employee Assistance Programs
Ergonomics: Safe Facilities in the Workplace
Dealing with HIV/AIDS in the Workplace
Personal Wellness
Preventing Violence in the Workplace
Ensuring Safety in the Workplace
Supporting Spirituality in the Workplace
Diversity Management
Sustaining High-Performing Employees
Employee Performance Management
Group Performance Management
Interpersonal Skills
Personal Productivity
Retaining Employees
Avoiding Employee Relations Pitfalls In Smaller Businesses
When an HR Department is Necessary
The Managers' Tool Kit (although this website specifically addresses human resources for Federal employers, much of the information can be easily modified for the private sector.)
The Hiring Tool Kit (although this website specifically addresses human resources for Federal employers, much of the information can be easily modified for the private sector.)
Manager and Supervisors Manual (although this website specifically addresses human resources for the State of Iowa, much of the information can be easily modified for the private sector.)
From Missouri Business Net
- Avoiding Burnout Blues - Tips for recognizing job burnout and steps to take to get back on track.
- Avoid Legal Trouble With Employees - Tips for properly handling employee problems to keep your business protected legally while retaining high morale and productivity among workers.
- Behavioral Interviewing - Asking the right questions is an art and a science.
- Customizing Your Compensation Packages - Factors affecting employee morale most and a list of traditional and creative benefits to offer employees.
- Drafting Quality Players - Hiring choices are crucial to building a winning team. Tips to hiring for the right traits, proper screening, interviewing skills and not settling are included.
- Drug-Free Workplace - Provides drug-free workplace information, fact sheets and policy development.
- Expanding Your Circle: Hiring Employees - Compliance rules and regulations plus costs to be aware of when you hire employees.
- Finding and Keeping Good Employees - Considerations for finding employees that are a good fit for your business plus tips for retaining them.
- How Can I Communicate the Customer Service Message to My Employees? - Training employees to follow the steps of service and credo of the Ritz-Carlton could help any business desiring to excel at customer service
- How Can I Retain Good Employees? - Once you've found good workers in a tight employment marketplace, what can you do to ensure they don't venture elsewhere?
- How to Make Vacations Benefit Your Business - Steps to release you and your staff for vacations while keeping your business running smoothly
- Ignoring Employee Conflicts can be Dangerous - Work conflicts can damage careers and interfere with teams if left unresolved. Acknowledging and addressing the conflict effectively is part of a manager's responsibility and duty.
- Making the Exceptional Normal: Dealing with Difficult Employees - Methods for recognizing and dealing with overly optimistic, excessively cautious or consistently poor employees
- Military Leave and the Workplace - With reservists being called into active service, a review of policies regarding military leave and reemployment rights is important, as well as an update on financial assistance available from SBA.
- Monica, Paula and You - Sexual harassment can be an issue in any work setting. This article defines the types of sexual harassment, describes harassing behaviors and discusses prevention and liability issues.
- New Employee Orientation Programs Key to Starting Employees Off Right - An effective orientation, involving the employee as a team player, is key to productivity and retention.
- Presentation Skills Evaluation Form - Sample presentation skills evaluation form for attendees to complete to help gauge seminar or meeting.
- Reducing Employee Turnover - Causes for turnover and strategies to retain good employees.
- Sample Application Form - A brief, simple job application form.
- Sample General Employee Performance Review - A brief, sample general employee performance review form.
- SSA Employer Reporting Instructions and Information
 - Part of the Social Security Administration's web site. Provides information and instructions for payroll reporting.
- Small Businesses with Employees - Part of the IRS site providing information and tax legalities for hiring, recordkeeping and other critical issues for small businesses with employees.
- The Employee Handbook - a Necessary Evil for Small Companies - A discussion of the benefits and key reasons why small businesses need a handbook.
- The Problem of Employee Theft - Employee theft can take many forms. Proper processes and procedures can help prevent problems and manage them if theft is suspected.
- Using Employee Benefits to Attract, Retain Employees - More and more businesses are offering unique collections of stress reducers and workplace enhancements to retain hard-to-replace staff.
- Wanted: Top-Notch Employees - Five steps to improve the interview process, from preparing a good job description to checking references
- What Me Worry? - A discussion of job stressors, working conditions that can cause stress and remedies management can take advantage of to boost employee morale and productivity.
Commonly Needed Forms
The following federal forms are most requested by small business owners visting Business.gov:
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